Shipping policy

Our goal is to make your shipping experience as smooth as possible. Check out the details of our shipping policy below:

Processing Time:

• Orders are typically processed and dispatched within 2 business days after payment confirmation, excluding weekends and holidays.
• During peak seasons or promotional periods, processing times may be slightly longer.

Shipping Methods:

• We currently send our orders using the Royal Mail Tracked delivery service.

Shipping Rates:

• Shipping rates are calculated based on the weight of the items purchased, the shipping method chosen, and the destination address.
• To determine the exact shipping cost for your order, please proceed to the checkout page and enter your shipping address.

Estimated Delivery Time:

• Estimated delivery times vary depending on the shipping method selected and the destination address.
• Standard shipping typically takes 2 to 3 business days for domestic orders.

Order Tracking:

• Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking number.
• You can track the status of your order by entering the tracking number on the Royal Mail website.

Shipping Address:

• Please ensure that the shipping address provided during checkout is accurate and complete to avoid delays or misdeliveries.
• We are not responsible for lost or undelivered packages due to incorrect shipping addresses provided by the customer.

Shipping Enquiries:

• If you have any questions or concerns about your order's shipping status that aren't answered on the Royal Mail website, please don't hesitate to contact us.